Privacy Policy
Welcome to The Health Formula. This site provides a variety of services and products, including articles, blogs, newsletters, tools, and social networking platforms. We are strongly committed to protecting the privacy of your information and providing a safe and secure environment.
With this in mind, we provide you this privacy policy to help you understand the kinds of information we may gather about you when you visit this site or use any of our services, how we may use and disclose the information, and how you can control, correct and/or update the information.
To be clear about the terminology we are using, when we use the phrase “Personal Information” in this Policy, we mean information about you that is personally identifiable, like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with this personal information. When we use the phrase “Anonymous Information” in this Policy, we mean information that is not associated with or linked to your Personal Information. Anonymous Information does not enable identification of, or contact with, individual persons.
By visiting this site or using our services, you are accepting the policies and practices described in this policy. Each time you visit the site or use our services, you agree and expressly consent to our collection, use, and disclosure of the information that you provide as described in this policy.
Your Personal Information may be processed by us in the country where it was collected as well as other countries where laws regarding processing of Personal Information may be less stringent than the laws in your country.
The Information We Gather
We collect information about you in three ways:
Information You Voluntarily Provide Us
We collect and maintain information that you voluntarily submit to us during your use of this sites and our services. For example:
when you register for a free download, you may provide us certain information including your name, email address, screen name, password, demographic information, and the health topics that interest you;
- to engage our site’s social networking function, you may add to your profile by providing information about your interests or health topics. For example, your profile may list your favorite healthy foods or movie;
- if you are registering for a customised program, you may provide us answers to questions we use to provide you the program;
- if you sign-up to receive a newsletter, enter a contest or participate in social networking activities, we may require that you provide us contact information (e.g., email or physical address);
- if you purchase a product or service through the site, we collect credit card information, and
- you may provide us with personal information in the course of email, customer support interactions, and surveys.
You can choose not to provide us with certain information, but this may stop you from gaining access to a service or limit the features that you can use. For more information on the types of information we collect, please see the section below.
Information We Collect Through Your Use Of The Site
As you use the Site and Services, certain information may also be passively collected. Through technologies like cookies, pixels, beacons and log files, we may collect information about how you use the Site and the Services. For example, we may determine through your IP address that you are located in New York City and we may deliver advertisements promoting New York City-based businesses. By knowing about you, we can deliver more helpful information, programs, tools, and advertisements.
Information We Receive From Third Parties
In addition to the information that you provide or we collect on this site, or through the use of our services, we may verify or collect certain information about you from third parties. For example, we may use your email address to determine your street address or we may use your street address to obtain demographic information about you or the post code in which you live. This information may include household income, presence and age(s) of children, and other census data. We may combine this third party information with the information we have already collected from you via this sites and the use of our services. We protect and use this third party information in the same way that we treat other information – in conformance with this privacy policy.
We will use your Personal Information in the ways described below or described at the time that the information is collected.
To Target Advertising
We believe that advertising on the Internet is more interesting to you when it is relevant. Accordingly, we customise the advertisements that you see based upon (i) the information that you knowingly provide us (e.g., age, gender, stated health interests and other information in your profile); (ii) geographic location which we determine through your IP address; (iii) data we receive from third parties or (iv) your behavior on this site.
To assist us with the last listed category, a practice known as “Online Behavioral Advertising”, we may engage third party vendors. With the help of a cookie that our vendors place on your browser when you visit a page of the Site, we determine your interests and target advertisements and promotions based on those interests. For example, if you read an article about a particular health condition on this site, we may determine that you are interested in that topic and through the use of the vendor’s cookie, we may later serve you an advertisement for a product intended to help sufferers of the particular health condition. The advertisement may appear when you are visiting a different section of this site or any other website on the Internet if the website also has a relationship with our vendor.
We understand that some people prefer not to receive targeted advertising and there are a few ways that you can limit the customisation of the advertising we deliver to you.
You can limit the way that we target advertising based on your self-reported interests and some other information in your profile by clicking on the “profile” section of this site and deleting or modifying the information. Please see the section below on Updating and Control of Your Personal Information for more information.
In addition, you can delete the cookies that we have placed on your browser.
To Provide The Sites And Services
In general, we use your Personal Information as necessary or appropriate to:
- administer your account;
- register you and provide you access to this site or our services;
- respond to your inquiries or requests that you direct to us;
- send communications and administrative emails about this site or our services;
- personalise and better tailor the features, performance, and support of this site and our services for your use;
- send you promotional/marketing information, newsletters, offers or other information regarding opportunities and functionality that we think would be of particular interest to you (provided that we will not give your Personal Information to any third party advertising partner without your consent);
- improve the quality of this site and our services
- analyse, benchmark and conduct research on, user data and user interactions with this site and our services
Cookies, Web Beacons, and Log Information
We use cookies, web beacons, log information and IP addresses in the ways described above and below. Please see the section below to see how third parties may use cookies on our site.
- “Cookies” are small pieces of information that a website attaches to your browser when you visit a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until deleted) to provide you with a more personal and interactive experience with this site or our services. For example, we may use cookies to control what advertisements you see, the sequence of advertisements and to make sure you don’t see the same advertisement too many times. For contests or sweepstakes, we may use cookies in order to track your progress and the number of entries in some promotions. For polls, we may use cookies to help ensure that an individual can’t vote more than once on a particular question or issue. We do not store Personal Information in any Cookies on your computer. Persistent Cookies can be removed by following your internet browser’s directions within the help tab. In order to use certain services offered through this site, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of this site may not work properly, and you may not be able to access our services.
- We may also use Cookies, pixels, “Web Beacons” (which are usually small, transparent graphic images) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit, the features and information for which you searched and viewed, the email you opened, or on which of the advertisements displayed on this site that you clicked. This type of information is collected to make this site and our services more useful to you and to tailor the experience with us to meet your special interests and needs.
- An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. We, or our service providers, may track your IP Address when you access this sites or our services to assist with delivering geographically targeted advertisements.
How We Disclose Information to Third Parties
We know how important it is to keep the information you’ve entrusted to us confidential. We will not rent, sell or share your Personal Information with third parties except as specifically approved or under the circumstances described below. If you do not want us to use or disclose Personal Information collected about you in the ways identified in this Policy, you should not use this site or our services.
Disclosure For Legal Reasons
We may disclose and release your Personal Information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this Policy or other agreement we may have with you.
Agents and Contractors
We may provide your Personal Information to third-party service providers who work on our behalf or help us to operate our business, this site and our services. Examples of such service providers include vendors and suppliers that provide us with technology, services, and/or content for sending email, analysing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. Access to your Personal Information by these service providers is limited to the information reasonably necessary to perform its limited function. These service providers have an obligation under their contracts with us to keep your Personal Information confidential.
Aggregated, Anonymous Information
We may share aggregated Anonymous Information about you with third parties. Aggregated information is your Anonymous Information that is combined with the Anonymous Information of other users and does not allow you to be identified or contacted. Depending on the circumstances, we may or may not charge third parties for this aggregated information, or limit the third parties’ use of the aggregated information.
Contests, Sweepstakes, and Polls
Some or all of the information collected during a contest or sweepstake may be disclosed publicly. It may also be shared with other third parties as disclosed at the time of collection or in the promotion rules. These third parties may include a provider of prizes in order to update you of your status of you prize or other fulfillment needs or a co-sponsor who may use your Personal Information to administer the promotion or for marketing purposes, but only in conformance with their privacy policy as made available to you at the time of collection. If data will be disclosed or shared in this manner, we will include a notice at the time of collection of such information.
Sponsors – And Other Ways That You Approve At The Time Of Collection
We may collect Personal Information about you and share it with third parties to the extent that you give us permission at the time of collection. For example, we sometimes gather Personal Information on behalf of a sponsor in association with a promotion. In such a case, we will provide you clear notice at the time of collection that the information is being collected on the sponsor’s behalf and link to the sponsor’s privacy policy. The sponsor is contractually obligated to comply with their privacy policy.
Within Our Company; Changes To Our Company
We may share all or some of your Personal Information with any of our subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this policy. Additionally, in the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this policy and that any entity that acquires us, is merged with us or that acquires our assets may continue to process your Personal Information as set forth in this policy.
Message Boards And Chats
We may make message boards, chat rooms, and other interactive forums available as part of our services. You should be aware that any information which you post to these interactive forums or otherwise choose to make publicly available, including your Personal Information, may be disclosed and available to all users who have access to that portion of this site or our services, and is therefore no longer private. By using these interactive forums, you agree that we are not responsible for any information that you disclose or communicate in such forums, and any disclosures you make are at your own risk.
Updating and Control of Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail or newsletter you receive or by editing your preference to receive these communications within the “Manage My Email” or similar feature on this sites when you are logged in as a registered user. Please note that despite your indicated email preferences, we may send you administrative emails regarding this site and the our services, including, for example, administrative confirmations, and notices of updates to our policy if we choose to provide such notices to you in this manner.
If your Personal Information changes or if you no longer desire to use or access one of this sites or our services, we encourage you to correct, update, or remove the Personal Information from your profile. Keep in mind, however, that even if you delete information from your profile, we may retain your Personal Information in conformance with our data retention policy and there may be residual Personal Information that remains within our databases, access logs, and other records. In addition, we are not responsible for updating or removing your Personal Information contained in the lists or databases of third parties who have been provided information as permitted by this Policy.
Third Party Links
This sites may link to websites operated by third parties that we do not control. We do not monitor, control, or endorse the information collection or privacy practices of any third parties. We strongly encourage you to become familiar with the privacy practices of every website you visit and to contact them if you have any questions about their respective privacy policies and practices. This policy applies solely to information collected by us through this sites or our services and does not apply to these third party websites. The ability to access information of third parties from this sites or our services, or links to other websites or locations, is for your convenience only and does not signify our endorsement of such third parties, their products, services, websites, locations or their content.
Ad Networks And Third Party Cookies
We also have agreements with companies, sometimes called “Ad Networks,” that serve advertising on this sites on behalf of third parties. These Ad Networks may place or recognize a unique cookie, sometimes called a “third party cookie,” on your browser. Ad Networks use cookies to understand Web usage patterns of people who see advertisements, to control the sequence of advertisements you see, to provide you with the most relevant advertising, and to make sure you don’t see the same ad too many times. Ad Networks may connect information about pages you visit on our site with information about pages you visit on other sites and show you advertising based on this combined information. We do not control Ad Networks or what they do with the information they collect. Many Ad Networks participate in the Network Advertising Initiative (NAI) and abide by NAI principles, which prohibit members from connecting Personal Information to information they collect through cookies without your explicit consent. If you wish to opt out of participating in advertising programs conducted by NAI member Ad Networks, please go to the NAI Opt-Out site and follow the instructions on that site. After you opt-out, you will still see advertisements from NAI member Ad Networks, but the advertising will not be tailored to your web preferences and usage patterns.
Security
We place a priority on the security of Personal Information, and we undertake reasonable security measures to protect the data that resides on our servers. We also uses secure server software (SSL) to process all financial transactions that occur on this site. SSL technology can encrypt Personal Information transmitted over the Internet. However, no security system is impenetrable. We do not warrant the security of our servers, nor do we warrant that your information, including Personal Information, will be completely secure or not be intercepted while being transmitted over the Internet.
Your Rights Under the GDPR
If you are a citizen or a resident of a country in the European Union, the GDPR grants you the following rights:
Access To Your Personal Data
You have the right to receive a copy of your personal data that is subject to processing by The Health Formula. Ordinary requests will be granted without charge to you within one calendar month of when you make the request. In cases of excessive, unreasonable, or repeated requests The Health Formula may charge you a reasonable fee and may require additional time to grant your request. Also, The Health Formula may use reasonable means to confirm your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of your personal data, please contact us by e-mail at info@thehealthformula.com.au.
To Have Your Data Corrected
If your personal data is erroneous or outdated, you have the right to have it corrected. To do so, please contact The Health Formula via e-mail at info@thehealthformula.com.au.
To Be Forgotten
You have the right to be forgotten by The Health Formula. You may exercise this right by e-mailing us at info@thehealthformula.com.au. We will comply with your request, at no charge to you, within one calendar month by deleting your account, along with all of your personally-identifiable data that is subject to any The Health Formula processing. Naturally, after we grant your request you will not have access to any The Health Formula products or services unless and until you open a new The Health Formula account. The Health Formula may use reasonable means to confirm your identity before granting any request for data so as to prevent the granting of fraudulent requests.
To Restrict Processing Of Your Data
You can request that your data not be processed via The Health Formula partners. You can make that request by e-mailing us at info@thehealthformula.com.au, if you wish, you can even specify which third parties to restrict from processing your data. We will respond to your request, at no charge to you, within thirty (30) days from when you make your request. Please be advised that some of our partners are essential to The Health Formula services, so that if you block processing by them, The Health Formula’s services may be unavailable to you.
Portability
You have the right to receive a copy of your personal data that is subject to processing by The Health Formula in a portable format, or to have it transferred directly from The Health Formula to another party. Ordinary requests will be granted without charge to you within one calendar month of when you make the request. The Health Formula may use reasonable means to confirm your identity before granting any request to transfer data to you or another party so as to prevent granting fraudulent requests. To request a copy of your personal data in a portable format, or to request a direct transfer of your data, please contact us by e-mail at info@thehealthformula.com.au.
Data Controller and Processors Under GDPR
We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organisational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR-compliant.
Your Responsibility Under GDPR
The Health Formula is a data controller and will comply with its obligations under the GDPR; but with respect to your customers, you are probably a data controller or data subject, and if any of your customers is a citizen or a resident of a country in the European Union, then you must ensure that you comply with your obligations as a data controller or data subject under the GDPR; namely, you must ensure that you afford your Customers the GDPR rights identified above. The Health Formula sells business and markeing/coaching programs, it does not provide legal advice or legal services, nor does it sell a “”one-for-you” GDPR compliance package. Please consult legal counsel of your own choosing for advice on what you need to do to comply with GDPR.
How To Contact Us
If you have any questions regarding privacy or this policy, you may contact us as follows:
Email: info@thehealthformula.com.au
Address: The Health Formula
709-711 Glenhuntly Road,
Caulfield South, VIC 3162
Privacy Policy Changes
We reserve the right to change, modify, add or remove portions of this policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this policy without giving you an opportunity to opt-out of such differing uses. Your continued use of this site or our services after this policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the policy, as amended. We encourage you to bookmark this Web page and review this policy regularly.